The National Transport Authority has a mission: protect the elderly from the abuse of bus conductors and drivers. It has thus suspended a total of 12 bus conductors and drivers since January for this very reason.
It is no secret to anyone that old people who benefit from free public transport are sometimes ill-treated by bus conductors and drivers. Anyone usually travelling in public buses must have witnessed such a scene at least once where the elderly is made fun of, or when the bus conductors and drivers are rude to them. One such passenger, 61-year-old Marie, complained of inconsiderate treatment from the workers of a bus on the show of Radio Plus “Xplik ou K” last week. Her plaint was responded by Cyril Appalaja, the Traffic Controller of the NTA.
Appalaja was exasperated to hear of the behaviour of some of the conductors and drivers out there. He told Marie to file a complaint at the NTA and inform them of the registration number of the bus. He promised severe sanction for those proven guilty. But, first, an investigation will be carried out, and the accused will appear in front of the board of the NTA.
According to DefiMedia.info, if the one accused is found guilty, his licence will be suspended for 2, or 4, or even 6 months. They have already been at work since the beginning of the year. From January till now, 7 bus conductors and 5 drivers have been found guilty of mistreating the elderly – they were thus suspended.